CareWorx GrandCentral: ServiceNow® in Days

With GrandCentral, you can now can have a fully functioning service desk built on ServiceNow, an enterprise platform, in a matter of days.

✓ End-User Portal
✓ Incident Management
✓ Problem Management
✓ Change Management
✓ Asset Management

✓ Password Reset
✓ Notifications
✓ SLAs

✓ Knowledge Base
✓ Service Catalog
✓ On Call Schedule
✓ CMDB
✓ KPI Reporting

✓ Single Sign On
✓ LDAP Integration
✓ Multi-Factor Authentication

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CareWorx GrandCentral: the power of a Modern IT Service Management solution

GrandCentral is built on ServiceNow,a leader in ITSM providing reliability, performance and capability you can trust. We help companies of all sizes to implement successful service management strategies and IT operations management

Experience the power of a Modern IT Service Management solution

✓ Modernize IT Service Management
✓ Leverage built-in ITIL best practices
✓ Align IT investment with Business Goals
✓ Get Up and Running Quickly
✓ Gain control with complete IT service visibility

All the functionality of an enterprise-level solution available to all

Transform operations, control costs, increase efficiency, and drive value for your business by delivering IT Service Management on a single, cloud-based platform.

GRANDCENTRAL (SERVICE NOW)

Modernize your IT Service Management

How To Modernize IT Service Management

1. Consolidate Incident, Problem & Change Management
Provide consistency across processes with shared configuration items and service level goals.

2. Simplify Work with Visual Task Boards
Use automated routing, drag-and-drop assignments, and integrated collaboration to improve the way teams work together.

3. Drive Action with Service and Asset Awareness
Automate discovery of IT services and assets to gain visibility into cost of ownership and get fast resolution.

4. Make Better Decisions with Dashboards and Analytics
Use dashboards to get actionable insight into service demand, service level compliance, and other key performance indicators.

5. Provide One Place for Users to Make All IT Requests
Request and track services through a single service portal and from any device—creating a consumer-like experience.

6. A Single Cloud System of Record for IT
Drive IT efficiencies and reduce costs by consolidating on-premises tools and infrastructure on the ServiceNow Platform.

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