CareWorx Partner Center

Managed IT Partners

At CareWorx we take our partnerships seriously. They enable us to be the best Managed Service Provider (MSP) we can be, give us the ability to offer the best products, solutions and services in the industry, and allow us to build solid relationships that extend our capabilities and our reach. Read more about our partners and you will understand why CareWorx is ranked in the top 100 global MSPs. We surround ourselves with excellence in order to deliver the very best to our customers, and yours.

Industry Partners

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Technology Partners

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Become a Partner

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Industry Partners

MSP Alliance

The International Association of Cloud & Managed Service Providers (MSPAlliance) was established in 2000 with the objective of helping MSPs become better MSPs. Today, MSPAlliance has more than 25,000 cloud computing and managed service provider corporate members across the globe. MSPAlliance has become the world’s largest industry association (and certification body) for cloud computing and managed services professionals. MSPAlliance is a large international consortium of MSPs that work in a collaborative effort to partner, network and grow.

Learn more about MSPAlliance at www.mspalliance.com

TrustXAlliance

The Trust X Alliance (formerly VentureTech Network) is an exclusive community of 350 technology providers who collaborate to share ideas and resources with the goal of delivering the best value to their clients.

Trust X Alliance members provide the depth of knowledge and breadth of resources of a large nationwide organization, while maintaining the flexibility and dedication of a smaller partner. They are selected by Ingram Micro, the world’s largest technology distribution corporation, as the top global technology providers. Ingram Micro invests in Trust X Alliance members by offering training, industry best practices, and manufacturer and business resources—benefits that provide a distinct advantage to any organization with which they partner.

As part of the Trust X Alliance community, CareWorx Managed IT Solutions has access to more than 10,000 certified technicians and 17 manufacturer partners, a valuable shared resource to service a variety of business and technical needs.

Helpdesk Institute

Founded in 1989, HDI is the first membership association and certification body created for the technical support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better serve customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at www.ThinkHDI.com.

Technology Partners

CareWorx always recommends technology solutions based on your unique needs and business goals. We are vendor agnostic and carefully assess your environment and objectives to determine the right network, business continuity, managed IT, hardware or cloud solution for your organization.

To deliver our innovative IT solutions we have solid partner relationships with leading Tier-1 vendors, hardware manufacturers and software companies. Through these strategic partnerships we are able to take advantage of preferred pricing, enabling us to offer best-of-breed products and services and a wide range of choice – making it easy to meet a variety of needs and budgets.

CareWorx maintains certifications for all the partner products we offer, ensuring we are up-to-date with the knowledge and skills required to address your needs.

Datto

Datto is an innovative provider of comprehensive backup, recovery and business continuity solutions used by thousands of managed service providers worldwide. Datto’s 200+ PB purpose-built cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives.

Microsoft

Microsoft is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.

Dell

Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.ca.

Cisco

Cisco is the worldwide technology leader that has been making the Internet work since 1984. Our people, products and partners help society securely connect and seize tomorrow’s digital opportunity today.

Cisco Meraki is the leader in cloud controlled WiFi, routing, and security.

ConnectWise

Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. The platform fully integrates business-process automation, help desk, customer service, sales, marketing, project management, and business analytics that dramatically streamline a company’s operations.

LabTech

LabTech Software develops and supports an integrated IT solution for IT service providers and corporate IT departments. Our cutting-edge IT automation platform brings together everything you need to manage all of your endpoints from a single console. Developed with an open access mindset, LabTech enables you to easily customize and build automation that works for you.

Ingram Micro

Ingram Micro helps businesses fully realize the promise of technology™—helping them maximize the value of the technology that they make, sell or use. With its vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve.

Roaring Penguin

Founded in 1999, Roaring Penguin Software Inc. – The E-Mail Filtering Experts specialize in developing anti spam software for e-mail filtering. Since 2000, we have focused on fighting spam at the mail server, with the acclaimed MIMEDefang and CanIt™ product lines. Today, Roaring Penguin develops, deploys and supports its spam- and virus-fighting software products for customers that include universities, colleges, ISPs, web hosts, government offices and enterprises. CanIt anti spam solutions are used across North America and Europe, filtering mail servers for organizations that range in size from 5 to 100,000+ mailboxes.

Roaring Penguin is headquartered in Ottawa, Canada, with customers and partners throughout North America and worldwide.

Join Our Partner Program

Helping Partners Thrive with Service Desk & Managed IT

The CareWorx Partner Program is designed specifically for service providers and technology vendors looking to offer end-user/helpdesk support, service automation and IT Service Management (ITSM) tools & expertise. Partner with a proven MSP with a world-class, North-American Service Desk to expand your reach into larger markets while providing superior end-user support.

Q & A

Q: Why partner with CareWorx?

A: There are many reasons your organization should partner with us! But some of the most important are:

  • Revenue Generation: increase your value proposition by selling a managed product or helpdesk services
  • Enhanced Service Levels: meet the needs of today’s multi-device, always-connected end-user with extended support hours
  • Differentiate Yourself: offer services and support your competition can’t
  • Remain Focused: stick to your core competencies and leverage our expertise and tools to offer more to your customers

Q: How does it work?

A: Joining the CareWorx partner program means we do what we do best: seamlessly deliver best-in-class service desk/helpdesk support and managed technology services – on your behalf.

Q: How can my organization work with CareWorx for helpdesk support?

A: Leveraging the ITIL-based CareWorx Service Desk gives you the ability to offer consistent, standards-based front line technical support to your customers or end users. CareWorx North America-based support team can:

  • handle day-to-day technical support issues
  • help eliminate the high cost of re-hiring and retraining
  • help you offer extended support hours
  • act as a seamless, virtual extension of your existing support team

Q: What do you offer in terms of managed services for a partner?

A: Partnering with CareWorx enables you to offer next generation managed services, tools and processes to customers, enhancing support and satisfaction levels. With CareWorx you can offer:

  • true managed services – leverage remote monitoring and management to provide proactive support
  • self service – options such as on-demand support, knowledge center and web store resources
  • service automation – the ability to eliminate routine, time consuming tasks

Q: Does it cost anything to become a partner?

A: There is no cost to sign up as a CareWorx partner. And as a bonus you have access to marketing tools and our sales team.

Q: How do I sign up?

A: Please fill out the form on this page and we will get back to you shortly to discuss the program. Thanks for your interest!

Become a Partner