CareWorx Partner Program

Helping Partners Thrive with Service Desk & Managed IT

The CareWorx Partner Program is designed specifically for service providers and technology vendors looking to offer end-user/helpdesk support, service automation and IT Service Management (ITSM) tools & expertise. Partner with a proven MSP with a world-class, North-American Service Desk to expand your reach into larger markets while providing superior end-user support.

Q & A

Q: Why partner with CareWorx?

A: There are many reasons your organization should partner with us! But some of the most important are:

  • Revenue Generation: increase your value proposition by selling a managed product or helpdesk services
  • Enhanced Service Levels: meet the needs of today’s multi-device, always-connected end-user with extended support hours
  • Differentiate Yourself: offer services and support your competition can’t
  • Remain Focused: stick to your core competencies and leverage our expertise and tools to offer more to your customers

Q: How does it work?

A: Joining the CareWorx partner program means we do what we do best: seamlessly deliver best-in-class service desk/helpdesk support and managed technology services – on your behalf.

Q: How can my organization work with CareWorx for helpdesk support?

A: Leveraging the ITIL-based CareWorx Service Desk gives you the ability to offer consistent, standards-based front line technical support to your customers or end users. CareWorx’s North America-based support team can:

  • handle day-to-day technical support issues
  • help eliminate the high cost of re-hiring and retraining
  • help you offer extended support hours
  • act as a seamless, virtual extension of your existing support team

Q: What do you offer in terms of managed services for a partner?

A: Partnering with CareWorx enables you to offer next generation managed services, tools and processes to customers, enhancing support and satisfaction levels. With CareWorx you can offer:

  • true managed services – leverage remote monitoring and management to provide proactive support
  • self service – options such as on-demand support, knowledge center and web store resources
  • service automation – the ability to eliminate routine, time consuming tasks

Q: Does it cost anything to become a partner?

A: There is no cost to sign up as a CareWorx partner. And as a bonus you have access to marketing tools and our sales team.

Q: How do I sign up?

A: Please fill out the form on this page and we will get back to you shortly to discuss the program. Thanks for your interest!

Become a Partner